Viking Ocean Cruises Terms and Conditions
NOTICE OF BOOKING CONFIRMATION
DISCLAIMERS AND LIMITATIONS OF LIABILITY
VIKING RIVER CRUISES, INC.
IMPORTANT NOTICE: THIS NOTICE CONFIRMS YOUR BOOKING OF A CRUISE TOUR THROUGH VIKING
RIVER CRUISES, INC., D/B/A VIKING CRUISES, VIKING OCEAN CRUISES AND VIKING EXPEDITIONS
(“VRC”). THE FOLLOWING DISCLAIMERS AND LIABILITY LIMITATIONS APPLY. ALSO REFER TO THE
PASSENGER TICKET CONTRACT WITH THE CARRIER FOR THE TERMS, CONDITIONS AND OTHER LIABILITY
LIMITATIONS GOVERNING THE CRUISE TOUR ITSELF. THE PASSENGER TICKET CONTRACT IS AVAILABLE AT
www.vikingcruises.com/passengerticketcontract AND IS ALSO DELIVERED AT THE TIME OF BOOKING.
PLEASE CAREFULLY READ THIS NOTICE AND THE PASSENGER TICKET CONTRACT, WHICH GOVERN YOUR
RIGHTS AND ARE LEGALLY BINDING. IN MAKING A CRUISE FARE DEPOSIT OR ANY FORM OF APPROVED
PAYMENT AS SHOWN ON THE INVOICE, YOU AGREE TO BE BOUND BY ALL THE PROVISIONS IN THIS NOTICE
AS WELL AS THE PASSENGER TICKET CONTRACT FOR YOUR CRUISE TOUR.
DISCLAIMERS: VRC ACTS SOLELY AS A U.S. SALES AND MARKETING AGENT FOR THE CARRIER OF THE SHIPS
DESCRIBED IN THE VIKING BROCHURES, WEBSITE OR ANY OTHER PROMOTIONAL MATERIAL AND FOR ALL
RELATED TRAVEL SERVICES. ALL RELATED SERVICES, INCLUDING LAND, AIR AND WATER TRANSPORTATION,
ACCOMMODATIONS AND EXCURSIONS WHICH COMPRISE YOUR CRUISE TOUR, ARE PURCHASED FROM THIRD-
PARTY PROVIDERS. VRC NEITHER OWNS NOR OPERATES ANY VESSEL OR OTHER MEANS OF TRANSPORTATION,
ACCOMMODATIONS OR OTHER TRAVEL OR LEISURE FACILITIES. THE CARRIER, AND NOT VRC, EMPLOYS THE
CREW, OPERATES AND MAINTAINS THE VESSEL, AND CONDUCTS THE CRUISE TOUR. UNDER NO CIRCUMSTANCES
SHALL VRC BE CONSTRUED AS A CARRIER OR AS A PROVIDER OF TRAVEL SERVICES OR ACCOMMODATIONS OF
ANY NATURE.
VRC ASSUMES NO RESPONSIBILITY OR LIABILITY WHATSOEVER FOR ACTS OR OMISSIONS OF THE CARRIER OR
THOSE PERSONS OR ENTITIES PROVIDING TRAVEL SERVICES, ACCOMMODATIONS OR ANY OTHER ELEMENT OF
A CRUISE TOUR. VRC IS NOT RESPONSIBLE FOR DAMAGE, INJURY, ILLNESS, DEATH, LOSS, ACCIDENT, DELAY OR
IRREGULARITY OF ANY KIND, OCCASIONED BY REASON OF ANY ACT OR OMISSION ARISING DURING OR FROM THE
CRUISE TOUR. YOU SPECIFICALLY RELEASE VRC FROM ANY AND ALL CLAIMS FOR LOSS OR DAMAGE TO BAGGAGE
OR PROPERTY AND FOR INJURY, ILLNESS OR DEATH, AND FROM ALL OTHER CLAIMS AND ANY LOSS OR DELAY,
ARISING OUT OF THE ACTS, OMISSIONS OR NEGLIGENCE OF THE CARRIER OR OTHER INDEPENDENT CONTRACTORS,
SUCH AS AIR CARRIERS, HOTELS, SHORE EXCURSION OPERATORS, RESTAURATEURS, TRANSPORTATION PROVIDERS,
SPA PROFESSIONALS, MEDICAL PERSONNEL OR OTHER PROVIDERS OF SERVICES OR FACILITIES.
ACKNOWLEDGMENT AND ACCEPTANCE OF PUBLIC HEALTH RISKS, INCLUDING COVID-19: AS STATED IN
THE PASSENGER TICKET CONTRACT AND IN VRC’S BOOKING AND SALES TERMS AND CONDITIONS, YOU ARE
ENCOURAGED TO DISCUSS THE ADVISABILITY OF TRAVEL WITH YOUR PHYSICIAN AND TO REVIEW THE WEBSITES
OF THE U.S. CENTERS FOR DISEASE CONTROL AND PREVENTION (“CDC”) OR OTHER RELEVANT GOVERNMENT
AGENCIES FOR UPDATED INFORMATION. YOU ACKNOWLEDGE, UNDERSTAND AND ACCEPT THAT WHILE ABOARD
THE VESSEL, IN TERMINALS AND BOARDING AREAS, OR DURING ACTIVITIES ASHORE AND/ OR WHILE TRAVELING
TO OR FROM THE VESSEL, YOU OR OTHER GUESTS MAY BE EXPOSED TO COMMUNICABLE ILLNESSES, INCLUDING
BUT NOT LIMITED TO COVID-19, INFLUENZA, COLDS AND NOROVIRUS. YOU FURTHER UNDERSTAND AND ACCEPT
201211 Notice of Booking Confirmation, Disclaimers and Limitations of Liability
Page 1 of 2
CST#2052644-40THAT THE RISK OF EXPOSURES TO THESE COMMUNICABLE ILLNESSES AND OTHERS IS INHERENT IN MOST
ACTIVITIES WHERE PEOPLE INTERACT OR SHARE COMMON FACILITIES, ARE BEYOND CARRIER’S OR VRC’s CONTROL,
AND CANNOT BE ELIMINATED UNDER ANY CIRCUMSTANCES. YOU KNOWINGLY AND VOLUNTARILY ACCEPT THESE
RISKS AS PART OF YOUR TICKET CONTRACT, INCLUDING THE RISK OF SERIOUS ILLNESS OR DEATH ARISING FROM
SUCH EXPOSURES, AND/OR ALL RELATED DAMAGES, LOSS, COSTS AND EXPENSES OF ANY NATURE WHATSOEVER.
LIABILITY LIMITATIONS: In addition to the disclaimers and liability limitations set forth in this Notice, the
Passenger Ticket Contract also contains important limitations of liability for claims, including for injury, illness,
death, baggage and personal property; time limits for claims and suits; designated forum for suits (including
exclusive jurisdiction in Basel, Switzerland for claims arising on all cruise tours that do not include U.S. ports);
choice of law and class action waiver. VRC is entitled to rely upon and benefit from all the Carrier’s rights,
limitations of and exemptions from liability, defenses and immunities set forth in the Passenger Ticket Contract.
Persons or entities providing travel services and/or accommodations for your cruise tour are independent
contractors and are neither agents nor employees of VRC. All arrangements made for you are with independent
contractors otherwise referred to as third-party providers and are made solely for your convenience and at your
sole responsibility and cost. All such services and accommodations shall be governed by the Passenger Ticket
Contract or other agreements between you and each such third-party provider as an independent contractor.
Medical and spa personnel are independent contractors.
VRC accepts no liability or responsibility, whether occasioned by railroad, motorcoach, private car, vessel, aircraft
or any other conveyance, reason, or defect, delayed departures or arrivals, missed connections or other delay or
irregularity, or mechanical defect, failure or negligence of any nature whatever caused in connection with any
accommodations, transportation, services or facilities, substitution of hotels, common carriers or equipment,
with or without notice, or for any additional expenses occasioned thereby; or which may be occasioned either by
reason or defect, through the acts or defaults of any company or person, or in carrying out the arrangements of
the tour, or as a result of any cause beyond the control of VRC. VRC shall not be liable for the inability of any third-
party provider/independent contractor to perform any travel service or accommodation referred to in the VRC
advertising or any part thereof.
If the entire cruise is canceled other than by you for any reason, you shall have no claim other than for a full
refund of the Cruise Fare, in accordance with the Passenger Ticket Contract. The Passenger Ticket Contract
constitutes the sole agreement between the Carrier and you, it being understood that the various independent
contractors otherwise participating in your cruise tour may enter into their own separate contractual
arrangements with you, and regardless, you assume the risk of utilizing the services and facilities of those
independent contractors. Neither VRC nor the Carrier are responsible for any conduct of independent contractors,
including those who may assist in or operate shore excursions.
NEITHER VRC NOR THE CARRIER SHALL IN ANY CIRCUMSTANCES BE LIABLE TO YOU OR ANY OTHER PARTY
FOR INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES ARISING OUT OF
OR RELATED TO THE BOOKING, THE PASSENGER TICKET CONTRACT, THE CRUISE TOUR, OR THE PRODUCTS OR
SERVICES SOLD HEREUNDER, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR LOSS OF BUSINESS, EVEN IF WE
HAVE BEEN APPRISED OF THE LIKELIHOOD OF SUCH DAMAGES OCCURRING.
201211 Notice of Booking Confirmation, Disclaimers and Limitations of Liability
Page 2 of 2
CST#2052644-40PASSENGER TICKET CONTRACT (NON-US PORTS)
This Passenger Ticket Contract applies to cruises which do not begin, end or include a stop at a port in the United
States or its territories.
Click here to read our Passenger Ticket Contract – US Ports, for all cruises that begin, end or include a stop at a port in
the United States or territories.
IMPORTANT NOTICE: THESE ARE THE TERMS AND CONDITIONS OF THE LEGALLY BINDING CONTRACT BETWEEN
YOU AND THE CARRIER WHICH GOVERN YOUR CRUISE TOUR. THIS PASSENGER TICKET CONTRACT CONTAINS:
SUBSTANTIAL PENALTIES FOR CANCELLATION (ARTICLE 5); LIMITATIONS OF LIABILITY FOR CLAIMS, INCLUDING
FOR INJURY, ILLNESS, DEATH, BAGGAGE AND PERSONAL PROPERTY AND TIME LIMITS FOR CLAIMS AND SUITS
(ARTICLE 14); DESIGNATED FORUM AND APPLICABLE LAW PROVISIONS (ARTICLE 15); AND A CLASS ACTION
WAIVER (ARTICLE 16). PLEASE READ ALL OF THESE PASSENGER TICKET CONTRACT TERMS AND CONDITIONS
CAREFULLY. UPON RECEIPT OF YOUR DEPOSIT, FULL PAYMENT, OR A CONFIRMATION LETTER OR FINAL
INVOICE FOR YOUR CRUISE TOUR, WHICHEVER OCCURS FIRST, BOTH THE PASSENGER AND THE CARRIER WILL
BE FULLY BOUND BY ALL OF THE PASSENGER TICKET CONTRACT TERMS AND CONDITIONS WHICH FOLLOW.
VACATION PROTECTION INSURANCE COVERAGE (INCLUDING OUT-OF-PROVINCE HEALTH INSURANCE IN
CANADA) AND TRIP CANCELLATION INSURANCE ARE STRONGLY RECOMMENDED.
1. DEFINITIONS.
a. The words “you”, “your”, “guest” and “Passenger” mean all persons, including minors, traveling under
this Passenger Ticket Contract and each person’s heirs and personal representatives. Your acceptance of
this Passenger Ticket Contract represents your acknowledgment and acceptance of all of the terms and
conditions contained herein, and your authorization to accept them for all other persons traveling with or
accompanying you, along with any further terms and conditions of which we may separately notify you in
writing.
b. The words “we”, “us”, “our” and “Carrier” mean the operator of the specific Ship for your cruise tour,
which words also include the owner, charterer, manager and its or their respective agents, servants and
employees and the Ship itself, and except as specifically noted below, independent contractors (including
caterers and concessionaires). The Carriers operate vessels worldwide that are registered in foreign
nations, and the Carriers are neither domiciled nor based in the United States or Canada. The Carrier for
each Ship is identified in Article 30 below. VIKING RIVER CRUISES, INC., A CALIFORNIA CORPORATION,
ACTS SOLELY AS A SALES AGENT FOR THE CARRIERS AND NEITHER OWNS NOR OPERATES ANY OF THE
SHIPS DESCRIBED HEREIN AND THUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ACTS OR OMISSIONS
OF THE CARRIER, VESSEL OWNER OR OPERATOR IN REGARD TO THE CRUISES OR CRUISE TOURS
DESCRIBED HEREIN. ALL CLAIMS OR SUITS AGAINST THE CARRIER MUST BE PURSUED EXCLUSIVELY IN
SWITZERLAND IN ACCORDANCE WITH ARTICLE 15 BELOW.
c. The word “Ship” means the vessel chartered, operated, or provided by us as the Carrier on which you, as
our Passenger, will be traveling.
d. The word “Master” means the Captain of the Ship or any person who acts under his authority.
e. The term “Cruise Fare” is defined as the total amount we charge in our invoice paid as cruise tour fare and
for those additional facilities and services added to the cruise tour but excluding Optional Facilities.
Gratuities on board and on land are not included in your Cruise Fare.
3-260324 Passenger Ticket Contract (Non US)
CST#2052644-40f. The term “Full Fare” is defined as the Cruise Fare, plus Optional Facilities purchased from Carrier, excluding
Optional Shore Excursions.
g. The term “Optional Facilities” means all fees and charges which you voluntarily incur for items which
may include, but are not limited to, airfare, vacation protection insurance coverage, visas and
prepaid gratuities, which are considered earned as those facilities and services are provided either by
the Carrier or by third party providers.
h. The term “Optional Shore Excursion” means those excursions that are not included in the initial cruise
tour package but added and paid for by you prior to or during the cruise tour.
i. The term “Cabin Baggage” means all baggage allowed aboard the Ship and placed in your cabin
according to this Passenger Ticket Contract Terms and Conditions. “Other Baggage” means any of
your baggage or other personal property which has been stored in the Ship’s baggage room, holds or
safe against a receipt at your request.
j. The term “Cabin” or “Stateroom” means those accommodations as provided on your Confirmation and
Cruise Vacation Plan or as changed as provided herein.
k. The term “cruise” or “cruise tour” means the cruise on the Ship plus any land tour component,
and all product, excursions or tours purchased through Carrier.
l. The term “Expedition Cruise” means those cruises offered by Viking Expedition Ltd and which may
involve travel to remote locales.
m. The term “Fit to Travel letter” means a personal medical questionnaire, to be completed by both the
Passenger and a qualified medical advisor in a form as prescribed by us and which may be required to be
submitted to us and updated according to the terms and conditions herein.
2. THIRD PARTY BENEFICIARIES. You and Carrier agree and intend that certain third-party beneficiaries derive
rights and exemptions from liability as a result of this Passenger Ticket Contract. Specifically, all of Carrier’s
rights, limitations of and exemptions from liability, defenses and immunities set for the herein will also inure
to the benefit of the following persons and entities who shall be considered “Carrier” only for purposes of
such rights, exemptions from liability, defenses and immunities: Carrier’s employees, agents, insurers, the
Ship, the ship’s tenders, the ship’s owners, operators, managers, charterers and agents, any affiliated or
related companies thereof and their officers, crew, pilots, agents or employees, and all concessionaires,
independent contractors, physician and medical personnel, retail shop personnel, health and beauty staff,
fitness staff, shore excursion providers, tour operators, shipbuilders and manufacturers of all component
parts, launches, appurtenances, craft or facilities, whether provided at sea or on shore, belonging to any such
ship or owned or operated by its owners, operators, managers, agents, charterers, contractors or
concessionaires.
3. IDENTIFICATION. Your name and the names of all Passengers in your party, the name of the Ship, the sailing
date, your accommodations, the date of issuance of this Passenger Ticket Contract, your Cruise Fare and all
scheduled ports, including embarkation and final destination are as specified on the invoice and itinerary
issued as part of this Passenger Ticket Contract.
4. CRUISE FARE. Upon receipt of payment by you of the Cruise Fare, we agree to transport you from your port
of embarkation to the point of final destination according to all of the terms, conditions, limitation and
exceptions contained in this Passenger Ticket Contract. The Cruise Fare paid by you covers all normal
shipboard services, meals, accommodations, facilities and included shore excursions. Optional Facilities,
Optional Shore Excursions and services may be added by agreement subject to these Passenger Ticket
Contract terms and conditions regarding our liability. You embark when you arrive on the Ship at the start of
your cruise, and you disembark when you depart the Ship at the end of your cruise.
5. USE OF TRAVEL AGENT; NON-TRANSFERABILITY; PAYMENT; CANCELLATION FEES.
a. Travel Agents. Your travel agent acts solely for you as your agent, and not as agent for Carrier, in making
3-260324 Passenger Ticket Contract (Non US)
CST#2052644-40the arrangements for the cruise or cruise tour and any related transportation, lodging or activities. Carrier
is not responsible for any representation or conduct of your travel agent, including, but not limited to, any
failure to remit your deposit or other monies to Carrier, for which you shall at all times remain liable, or
any failure to remit a refund from Carrier to you. Receipt by your travel agent or other authorized
individual (including any person who books a cruise or cruise tour on your behalf) of this Passenger Ticket
Contract or other information from Carrier or its agent shall constitute receipt of such materials by you. If
your travel agent fails to remit any monies paid by you to the travel agent, you remain liable for the
monies due Carrier.
b. Non-Transferability. The itinerary, invoice and Passenger Ticket Contract are not transferable or
assignable by you and are valid only on the Ship and for the cruise tour shown therein.
c. Payment. The schedule of payments is based upon the marketing promotion for which your booking was
made. Please refer to your invoice for payment terms. No reservations will be issued on a binding basis,
nor travel on a cruise tour permitted, unless we as the Carrier, or our representative, receive the required
payments. We reserve all rights concerning the pricing and payment for all cruise tours and Cruise Fares.
No portion of the Full Fare will be refunded in whole or in part except as otherwise noted in this Passenger
Ticket Contract.
d. Cancellation Fees. Any cancellation of your cruise or cruise tour must be received in writing by our U.S.
sales representative, Viking River Cruises, Inc., at its principal offices located at 5700 Canoga Avenue,
Woodland Hills, CA 91367. In such event cancellation fees shall apply as described in this Article, unless
expressly stated otherwise in Article 11 of this Ticket Contract, or unless provided otherwise by applicable
law. You acknowledge that your cancellation will cause Carrier difficulty in selling a replacement cruise or
cruise tour and thus the cancellation fees described herein apply regardless of whether your cruise or
cruise tour is resold. You agree that any losses sustained by Carrier in the event of cancellation would be
very difficult or impossible to quantify, and the cancellation fees are fair and reasonable as liquidated
damages.
i. Cancellation Fee Schedule Effective for Cruise Tours (other than
Grand & World Cruise Voyage) booked on and after August 1, 2018:
Written Notice received
Cancellation fee Per
Days Prior to Departure
Passenger
Date
120 or more US $100.00
119 to 90 20% of Full Fare
89 to 70 35% of Full Fare
69 to 50 50% of Full Fare
49 to 30 75% of Full Fare
29 or fewer 100% of Full Fare
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CST#2052644-40ii. Cancellation Fee Schedule Effective for Cruise Tours
more than 35 days (Grand and World Cruise Voyages) booked on or after August 1, 2018:
Written Notice received
Cancellation fee Per
Days Prior to Departure
Passenger
Date
180 or more US $1,000.00
179 to 150 20% of Full Fare
149 to 120 40% of Full Fare
119 to 90 60% of Full Fare
89 to 60 80% of Full Fare
59 or fewer 100% of Full Fare
A full refund will be given for most Optional Shore Excursions if you give notice of cancellation at least
48 hours prior to the Optional Shore Excursion.
6. MINIMUM AGE. We do not maintain facilities or services on our Ships for individuals under the age of 18
years. For all cruise tours booked after August 1, 2018 (regardless of departure year), you must be 18 years old
on or before the day you are scheduled to embark on the cruise tour.
7. PRE-BOARDING AND EMBARKATION REQUIREMENTS. Upon initiation of pre-boarding procedures, you shall
have in your possession the Passenger Ticket Contract, a passport valid until six (6) months following
disembarkation, any necessary affidavits, visas, inoculation or vaccination cards compliant with the
requirements of the destinations visited, proof of travel insurance where required by the itinerary and allowed
by law, and all other documents necessary for the scheduled ports of call and final destination. We shall not be
liable for any losses or delays incurred by your failure, or that of others, to maintain all of said documents
required by any applicable laws. We shall not in any circumstances whatsoever, whether or not such
documents are produced to us by you, be responsible for any information or advice as to said laws nor shall we
be liable for the consequence of any insufficiency or irregularity in such documents or the noncompliance by
you with such laws. You are required to be at the location designated for pre-boarding procedures at least four
(4) hours before the scheduled time for the initiation of pre-boarding procedures, which time may differ from
other Passengers on the same cruise due to the necessity of processing each Passenger through pre-boarding
procedures.
8. PROHIBITED ITEMS; ILLEGAL DRUGS; MARIJUANA; RIGHT TO SEARCH AND SEIZURE. You may not take on
board firearms, weapons, explosives, lithium batteries (except as otherwise expressly allowed in Article 11(c)
hereof), controlled or prohibited substances or illegal drugs, marijuana, medical marijuana or CBD oil,
inflammable or hazardous items, or any contraband prohibited by local, state or national law. Marijuana
possession or use, including medical marijuana and CBD oil, and possession or use of any illegal drugs, is strictly
prohibited in many jurisdictions visited and on all Ships at all times, as well as in terminals, during shore
excursions or any other part of the cruise tour, regardless of any local, state or other laws which might permit
use or possession of marijuana. Passengers who violate the laws of any jurisdiction are subject to being
reported to law enforcement or customs authorities, arrest and prosecution. Passengers who bring on board
dangerous items, marijuana in any form, or any illegal drugs or controlled substances are also subject to
immediate disembarkation or denial of boarding. You shall have no claim for refund, loss, damage,
inconvenience or compensation whatsoever under any of these circumstances. In the interest of security and
the safety and comfort of other Passengers and the Ship’s crew, you agree and consent to a reasonable search
being made at any time of you, your Cabin, Stateroom, baggage or other property, and to the removal,
confiscation, destruction or surrender to authorities, without compensation of any kind, of any hazardous,
controlled or prohibited substances or items, including illegal drugs or any form of marijuana, or any object or
thing which may, in our opinion, impair the safety of the Ship or those on board, inconvenience other
3-260324 Passenger Ticket Contract (Non US)
CST#2052644-40Passengers, or violate the laws of any applicable authority relative to the possession or transportation of
nonprescription narcotics, controlled substances or any other illegal commodity of any nature.
9. COMPLIANCE WITH LAWS, REGULATIONS AND SHIP’S ORDERS; INDEMNIFICATION. You must at all times
comply with the requirements of all immigration, port, health, customs and police authorities, and all other
laws and regulations of each locale, state or nation visited. You must at all times comply with the orders of the
Carrier or Ship’s officers. You may be disembarked without liability for loss, expenses incurred, damage or
compensation of any kind if you violate any such requirements. You agree to indemnify us for all penalties,
fines, charges, losses or damages of any nature incurred or imposed upon us or the Ship by virtue of any act or
violation of law by you or by any or all Passengers named on or traveling under this Passenger Ticket Contract.
10. PUBLIC HEALTH; ACKNOWLEDGMENT AND ACCEPTANCE OF RISKS
YOU ARE ENCOURAGED TO DISCUSS THE ADVISABILITY OF TRAVEL WITH YOUR PHYSICIAN AND TO REVIEW
THE WEBSITES OF THE UNITED STATES CENTERS FOR DISEASE CONTROL AND PREVENTION (“CDC”), THE
WORLD HEALTH ORGANIZATION (“WHO”) OR OTHER RELEVANT GOVERNMENT AGENCIES FOR UPDATED
INFORMATION. YOU ACKNOWLEDGE, UNDERSTAND AND ACCEPT THAT WHILE ABOARD THE VESSEL, IN
TERMINALS AND BOARDING AREAS, OR DURING ACTIVITIES ASHORE AND/ OR WHILE TRAVELING TO OR FROM
THE VESSEL, YOU OR OTHER GUESTS MAY BE EXPOSED TO COMMUNICABLE ILLNESSES, INCLUDING BUT NOT
LIMITED TO COVID-19, INFLUENZA, COLDS AND NOROVIRUS. YOU FURTHER UNDERSTAND AND ACCEPT THAT
THE RISK OF EXPOSURES TO THESE COMMUNICABLE ILLNESSES AND OTHERS IS INHERENT IN MOST ACTIVITIES
WHERE PEOPLE INTERACT OR SHARE COMMON FACILITIES, ARE BEYOND OUR CONTROL, AND CANNOT BE
ELIMINATED UNDER ANY CIRCUMSTANCES. YOU KNOWINGLY AND VOLUNTARILY ACCEPT THESE RISKS AS
PART OF THIS TICKET CONTRACT, INCLUDING THE RISK OF SERIOUS ILLNESS OR DEATH ARISING FROM SUCH
EXPOSURES OR ALL RELATED DAMAGES, LOSS, COSTS AND EXPENSES OF ANY NATURE WHATSOEVER.
We reserve the right to refuse a booking, deny embarkation, disembark, confine to a Stateroom, quarantine or
remove any person from a cruise tour or Optional Shore Excursion who may be suffering from a contagious or
infectious disease (including, but not limited to, COVID-19), or who, in our sole opinion, is not fit to travel, or
whose presence, in the opinion of the Master or any doctor, may be detrimental to the comfort, safety or
wellbeing of the person or any other person, or in the Master’s opinion, might be excluded from landing at any
destination by immigration or other governmental authorities. You agree that such decisions are final and
binding.
11. PASSENGER’S WARRANTIES AND FITNESS; PREGNANCY; ACCESSIBILITY LIMITATIONS; HEALTH AND SPECIAL
NEEDS.
a. Warranties and Fitness. You warrant: that you and all other Passengers traveling in your party are
physically, emotionally and otherwise fit to undertake the cruise or cruise tour; that you and they have
received all medical inoculations or vaccinations necessary; that you and they will at all times comply
with the Ship’s rules and regulations and orders and directions of the Ship’s Master, officers and
medical staff, as applicable, and that your conduct will not impair the safety of the Ship or jeopardize
or inconvenience other Passengers. We are not required to provide any inoculations, vaccinations or
specialized health or mental care during your cruise tour and all such arrangements are your
responsibility. We are unable to accommodate women past their 24th week of pregnancy. A Fit to
Travel Letter may be required of any passenger with significant health issues and where allowed by
applicable law. You are further advised that the living standards and practices at your travel
destination(s), including those with respect to the provision of utilities, services and accommodation,
may differ from those found in the U.S. or Canada.
b. Special Needs. Guests are strongly encouraged to advise us at 1-877-668-4546 (1-877-66VIKING) of any
accessibility requirements prior to booking so we can determine if reasonable accommodations are
available. Please request the appropriate accessibility form for you and your doctor to review, sign and
return to us. Passengers are requested to advise us in writing, at or prior to the time a cruise or cruise
tour is booked, of any physical, emotional or mental condition which may require professional
attention during the cruise or cruise tour, including if the Passenger requires the use of a wheelchair or
3-260324 Passenger Ticket Contract (Non US)
CST#2052644-40other mobility equipment, not to exceed 22" in width and weigh more than 50 pounds. Unless a
particular item has been requested in writing in advance of travel and we can accommodate the
request, Passenger must bring and be solely responsible for all necessary items related to the medical
condition or mobility challenge. If a mobility, medical, physical, emotional or mental condition arises
after the cruise or cruise tour is booked, you are requested to advise us in writing immediately. Carrier
endeavors to reasonably accommodate special access needs but cannot guarantee it will be able to do
so in all cases. When requested due to safety concerns and where allowed by applicable law, you must
provide a Fit to Travel letter from your physician.
c. General Accessibility Limitations. Some ports of call may have physical conditions which may preclude
certain Passengers from going ashore. Additionally, for cruise tours in China, on the Mekong River, in
Egypt and for other destinations not specifically noted, certain additional conditions, restrictions and
limitations exist on board, at the ports, in excursions and on land that are beyond our control. Ship and
airport access in these and other regions, including lack of wheelchair, walker or scooter accessibility,
extended periods of standing and steps, are inherently present in tours that may not be appropriate
for guests with certain medical conditions and physical restrictions. Due to restrictions on boat, ship
and cabin sizes, certain cruise tours are not appropriate for travelers who use wheelchairs, walkers or
scooters. Airports in certain regions typically do not have ramps or elevators. Excursions visit ancient
sites with uneven terrain and stairs and include extended periods of walking over uneven surfaces.
Passengers using walkers, crutches or other mobility aids or who may need physical assistance
throughout the trip should consider these needs when making a booking as our onboard personnel are
not required to perform personal tasks or assist with eating, dressing, toileting or provide extensive
assistance to those with mobility concerns. Motorized scooters typically cannot be taken on board
planes in certain regions because authorities such as the China Aviation Administration forbid any
battery of capacity greater than 160 Wh (most scooter batteries) on board an aircraft. Additionally,
lithium batteries cannot be placed in checked baggage and must be hand-carried as onboard carry-on.
All batteries must have the capacity clearly printed on the outside or they will not be allowed on
board. To calculate your battery capacity if it is only marked in mAh, divide the mAh number by 1,000
and multiply by 3.7. For example, a capacity of 10,400 mAh / 1000=10.4 mAh × 3.7 v = 28.48 Wh
(under the limit of 160 Wh).
All vessels and motorcoaches are equipped to European standards. Most transportation services,
including the vessels and motorcoaches, are not equipped with elevators or wheelchair ramps. Carrier is
not liable for any denial of services by the Carrier, air carriers, hotels, restaurants or other independent
suppliers. The Carrier cannot provide individual assistance for dining, extensive assistance in getting on
and off vessels, motorcoaches and other vehicles, or other personal needs. You assume the full risk of
use and of any prohibitions imposed by the Carrier or third-party vendors.
Motorized scooters are not typically suitable on international tours.
d. Ship Access/Access to Medical Care. To embark/disembark from all River ships and on Ocean ships in
various foreign ports, guests must be able to walk down/up steps and ramps without a walker or
wheelchair, as gangways/ramps are typically not wide enough to accommodate these items. Not all
ships have elevators, and some have split-level decks or significant thresholds. Please note: Our
personnel are not required to lift guests or to provide extensive assistance or assistance to those with
mobility issues where such assistance creates safety concerns. Passengers with any medical, physical
or other special needs should review their proposed Ship’s layout on our website and consider their
needs.
There are inherent risks associated with traveling aboard ships that are unique to cruise tour travel.
For people who are ill, or have a mental or physical disability or impairment, the risks can be more
significant. Passengers acknowledge that access to some areas of the Ship and ports of call may be
limited or impossible, that assistance may be limited or impossible in case of an emergency or rough
seas, and that there may be a lack of immediate access to medical services in certain parts of the
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CST#2052644-40world.
e. Expedition Cruise Requirements, Acknowledgments and Warranties. If you are traveling on an
Expedition Cruise, notwithstanding any other term or condition herein, you acknowledge that: (1)
your cruise has additional risks and dangers above and beyond those of non-Expedition Cruises, such
as, by way of example only, a greater likelihood that you will be exposed to extreme weather
conditions or other unpredictable forces of nature (including the behavior of animals), a greater
likelihood that you will be required to exert yourself physically or psychologically, that you will travel
to remote regions far from medical services (including regions where is it difficult or even impossible
to carry out medical evacuations by helicopter or other means), and that equipment may malfunction
in remote locations; (2) you assume the risks of traveling on an Expedition Cruise and the possibility of
injury to yourself or your property, and the resulting consequences; (3) the reason, at least in part, of
your travel on an Expedition Cruise is because of the excitement and enjoyment provided on
Expedition Cruises resulting from, at least in part, the risks inherent in an Expedition Cruise; (4)
Expedition Cruises may not be able to offer the same services and accommodations as non-Expedition
Cruises and that you may be subject to greater restrictions on what you may bring on board than you
would be on a non-Expedition Cruise; (5) the pricing of your ticket for an Expedition Cruise is based on
your assumption of the inherent risks of an Expedition Cruise; (6) you warrant that you have no
physical or psychological condition which would entail an unreasonable risk to the health or safety of
others participating in the Expedition Cruise or to the conduct of the Expedition Cruise; (7) if we
become aware of any such condition, we reserve the right to deny boarding or to exercise any right
set forth in this Passenger Ticket Contract; (8) in order to travel on an Expedition Cruise, you will be
required to (i) provide to us a Fit to Travel letter at approximately 6 months prior to departure (or
immediately after booking if you book travel on an Expedition Cruise within 6 months prior to
departure); (ii) inform us in writing of any changes to the answers to any items on the Fit to Travel
Letter at least 30 days before departure and at time of embarkation, and (iii) alert us immediately
after you become aware of any changes to any answers to any items on the Fit to Travel letter after
embarkation; (9) by providing us with any medical information relevant to an Expedition Cruise, we
are not in any manner whatsoever providing you with medical advice regarding the advisability or
safety of participating in an Expedition Cruise or any activities related to an Expedition Cruise as we
are not a medical provider; and (10) you may be required to purchase and provide proof of travel
insurance for certain locations visited during Expedition Cruises, travel will be prohibited if adequate
proof is not provided.
12. CARRIER’S RIGHTS AND DISCRETION. The Master of the Ship is authorized to take any action deemed
necessary for the safety, security, comfort or well-being of any person or to prevent damage to or loss of the
Ship. Carrier reserves the right at any time, without notice, to cancel any cruise, change or postpone the date
or time of sailing or arrival, change your port of embarkation or disembarkation, provide a different Cabin than
the one initially assigned, modify or omit any activity on or off the ship, shorten or lengthen the cruise;
change, add or omit ports of call, substitute the Ship or provide for alternate transportation, render assistance
to preserve life or property if conditions of any nature are deemed in good faith by the Carrier to require such
action or prevent the Ship from maintaining its scheduled itinerary. The Ship, either before embarkation or at
any time thereafter and whether or not required by any maritime necessity, may remain in port, proceed by
any route or deviate from or change the advertised or intended route at any stage of the voyage and may
proceed to and stay at any place whatsoever, although in a contrary direction to, or outside of, or beyond the
usual route, one or more times, in any order, for loading or discharging fuel, stores, laborers, stowaways,
Passengers, or members of the Ship’s company, for this, or any prior or subsequent voyage or for any purpose
whatsoever that we, as Carrier, or the Master may deem advisable. Any such procedure shall be considered
not to be a deviation but within the voyage herein intended as fully as if specifically described herein, unless
the applicable law provides otherwise. The above-mentioned provisions are not to be considered as restricted
by any words of this Passenger Ticket Contract. The Ship may adjust compass, drydock or go on ways before or
after commencement of the voyage and may sail without pilots, tow or be towed, and assist vessels in all
3-260324 Passenger Ticket Contract (Non US)
CST#2052644-40situations. If the performance of the proposed voyage is hindered or prevented (or in the opinion of the
Carrier or Master, is likely to be hindered or prevented) by war, hostilities, blockage, ice, labor conflicts,
weather, surf, shallow or high waters, insurrections, disturbances on board or ashore, epidemics or pandemics
of communicable diseases (including, but not limited to, COVID-19, influenza, norovirus), governmental
restraints or declarations relating to epidemics or pandemics, other restraints of any governmental authority,
health emergencies, acts of God, breakdown of the Ship, congestion, docking difficulties, or any other cause
whatsoever, or if we, as Carrier, or the Master of the Ship consider that for any reason whatsoever beyond the
control of the Carrier, proceeding to, attempting to enter, or entering or remaining at any port may expose the
Ship or any person to risk of loss or damage, or be likely to delay the Ship, we may deviate from the scheduled
cruise tour or may provide alternate transportation to some or all of the ports and destinations, and you and
your baggage may be landed at any port or place at which the Ship may call, in which event our responsibility
shall cease and this Passenger Ticket Contract shall be deemed to have been fully performed, or if you have
not embarked, we may cancel the proposed cruise tour.
If we are required to do any of these things, we will be responsible to you as follows without any further
liability for refund, payment or compensation of any kind, unless otherwise required by applicable law:
If we cancel the cruise tour before it has started, we will refund the Cruise Fare that we have actually received
or provide another substitute cruise tour.
If the scheduled sailing date or time is delayed and as a result of that delay you are not otherwise
accommodated on board the Ship, we may arrange shoreside accommodations and food at no additional
expense to you for the duration of the delay.
If your scheduled port of embarkation or disembarkation is changed, we will arrange transportation to the
new port from the originally scheduled port.
If any governmental agency publishes an informative announcement regarding travel conditions in or to a
specific country or location included in the scheduled itinerary, we reserve the right to operate the cruise tour
as scheduled or change the itinerary; alternatively, we reserve the right to cancel the cruise tour and refund
Cruise Fare paid to us.
If the cruise tour is shortened or terminated, we will, at our option, either make a proportionate refund of the
Cruise Fare or we will transfer you to another ship or your port of disembarkation by other means.
If the scheduled length of the cruise tour is increased, you will have no responsibility for the cost of any
additional Cruise Fare and we will have no responsibility to pay or compensate you in any manner, including
consequential damages. In either of the above circumstances, our responsibility ends once we return you to
the point of origination as booked and ticketed by us.
If we change your Cabin to one of lesser cost, we will refund to you the difference in the cost between the
Cabin you paid for and the new one except as otherwise noted in this Passenger Ticket Contract.
13. MEDICAL AND OTHER PERSONAL SERVICES. The availability of medical care may be limited or delayed, and
emergency medical evacuation will not be possible from every location to which the Ship sails. All health,
medical or other personal services in connection with the cruise tour are provided solely for your convenience
and benefit and you will be charged for such services. You accept and use medicine, medical treatment and
other personal services at your sole risk and expense without liability or responsibility of Carrier whatsoever
and agree to indemnify Carrier for all medical or evacuation costs or expenses incurred on your behalf, unless
otherwise required by applicable law. Doctors, nurses or other medical or service personnel work directly for
you and shall not be deemed to act under the control or supervision of Carrier, since Carrier is not a medical
provider. We do not undertake to supervise the medical expertise of any such medical personnel and will not
be liable for the consequences of any examination, advice, diagnosis, medication, treatment, prognosis or
3-260324 Passenger Ticket Contract (Non US)
CST#2052644-40other professional services which a doctor or nurse may or may not furnish you. Similarly, and without
limitation, all spa personnel, instructors, guest lecturers, entertainers and other service personnel shall be
considered independent contractors who work directly for the Guest.
14. CARRIER’S LIABILITY; TIME LIMITS.
a. LIABILITY LIMITATIONS FOR ALL CRUISES. LIABILITY LIMITED TO OUR NEGLIGENCE. WE SHALL NOT BE
LIABLE FOR DEATH, INJURY, ILLNESS, DAMAGE, DELAY, LOSS OR DETRIMENT CAUSED BY ACT OF GOD,
WAR OR WARLIKE OPERATIONS, CIVIL COMMOTIONS, LABOR TROUBLE, INTERFERENCE BY
AUTHORITIES, EPIDEMICS OR PANDEMICS OF COMMUNICABLE DISEASES (INCLUDING, BUT NOT
LIMITED TO, COVID-19, INFLUENZA AND NOROVIRUS), GOVERNMENTAL RESTRAINTS OR
DECLARATIONS RELATING TO EPIDEMICS OR PANDEMICS, OTHER RESTRAINTS OF GOVERNMENTAL
AUTHORITY, HEALTH EMERGENCIES, PERILS OF THE SEA, LURCHING OF THE VESSEL, ANY CAUSE
BEYOND OUR CONTROL, FIRE, THEFTS OR ANY OTHER CRIME, ERRORS IN THE NAVIGATION OR
MANAGEMENT OF THE SHIP OR DEFECT IN OR UNSEAWORTHINESS OF HULL, MACHINERY,
APPURTENANCES, EQUIPMENT, FURNISHING OR SUPPLIES OF THE SHIP, FAULT OR NEGLECT OF
PILOTS, TUGS, AGENTS OR INDEPENDENT CONTRACTORS SUCH AS SHIP’S PHYSICIAN, TO YOU OR
OTHER PERSONS ON BOARD NOT IN OUR EMPLOY OR ANY OTHER CAUSE OF WHATSOEVER NATURE
EXCEPT AND UNLESS IT IS PROVEN THAT SUCH DEATH, INJURY, ILLNESS, DAMAGE, DELAY OR LOSS
RESULTED FROM OUR ACT OR OMISSION COMMITTED DURING THE COURSE OF THE CARRIAGE AND
DUE TO OUR FAULT OR NEGLECT OR THAT OF ANY OF OUR SERVANTS OR AGENTS ACTING WITHIN THE
SCOPE OF THEIR EMPLOYMENT, AND IN THAT EVENT OUR LIABILITY THEREFORE SHALL NOT EXCEED
THOSE LIMITATIONS PROVIDED BY THE APPLICABLE LAW DESCRIBED BELOW. WE SHALL IN NO EVENT
BE LIABLE TO YOU IN RESPECT OF ANY OCCURRENCE PRIOR TO YOUR EMBARKATION OR AFTER YOUR
DISEMBARKATION FROM THE SHIP NAMED HEREIN OR SUBSTITUTE, EXCEPT FOR TRANSPORTATION BY
WATER WHICH IS CARRIED OUT BY MEANS OF A CONVEYANCE PROVIDED BY US INCLUDING THE SHIP
AND ITS TENDERS OR, WITH RESPECT TO ANY BAGGAGE, WHEN THE SAME IS IN OUR CUSTODY AT ANY
SHORESIDE INSTALLATION.
b. NO CONSEQUENTIAL OR PUNITIVE DAMAGES; EMOTIONAL DISTRESS. YOU AGREE, AS CONSIDERATION
FOR THE CRUISE FARE PAID, THAT IN NO EVENT SHALL WE BE LIABLE FOR CONSEQUENTIAL OR
PUNITIVE DAMAGES UNDER ANY CIRCUMSTANCES, NOTWITHSTANDING ANY LAW TO THE CONTRARY.
NOR SHALL WE BE LIABLE TO YOU FOR DAMAGES FOR EMOTIONAL DISTRESS, MENTAL SUFFERING OR
PSYCHOLOGICAL INJURY OF ANY KIND, UNDER ANY CIRCUMSTANCES, EXCEPT FOR DAMAGES PROVEN
IN A COURT OF COMPETENT JURISDICTION ARISING FROM AND ATTRIBUTABLE TO A PHYSICAL INJURY
TO YOU OR AS A RESULT OF YOU HAVING BEEN AT ACTUAL RISK OF IMMEDIATE PHYSICAL INJURY
PROXIMATELY CAUSED BY CARRIER’S NEGLIGENCE OR EXCEPT WHERE SUCH DAMAGES ARE PROVEN
IN A COURT OF COMPETENT JURISDICTION TO HAVE BEEN INTENTIONALLY CAUSED BY CARRIER.
c. BAGGAGE. YOU ARE ENTITLED TO FREE CARRIAGE OF ALL PERSONAL BELONGINGS NECESSARY WHILE
ON BOARD. HOWEVER, YOU MUST COMPLY WITH ANY REGULATIONS, TARIFFS, TERMS OR
CONDITIONS OF ANY AIRLINE OR OTHER TRANSPORTATION PROVIDER WHICH MAY INCLUDE A LOWER
WEIGHT LIMIT FOR BAGGAGE. WE ASSUME NO RESPONSIBILITY FOR ANY LOSS OF OR DAMAGE TO
YOUR PERISHABLE ITEMS, MEDICINES, VALUABLES, FINANCIAL INSTRUMENTS, ELECTRONIC
EQUIPMENT AND THE LIKE, EXCEPT AS SPECIFICALLY PROVIDED IN THIS PASSENGER TICKET
CONTRACT. ONLY SUCH PERSONAL WEARING APPAREL, EFFECTS AND GIFTS AS ARE NECESSARY AND
APPROPRIATE FOR THE VOYAGE MAY BE BROUGHT ON BOARD BY YOU. Any piece of baggage must be
distinctly labeled with your name, Ship’s name, cabin number and sailing date. You are allowed
without extra charge one (1) cubic meter (35.3 cubic feet) of baggage. Any baggage which you bring
into your Cabin must be able to fit under the bed or in provided storage space within the Cabin.
PLEASE REFER TO THE SPECIFIC BAGGAGE LIABILITY LIMITATIONS AND RESTRICTIONS BELOW FOR
EACH CRUISE ITINERARY.
3-260324 Passenger Ticket Contract (Non US)
CST#2052644-40d. VALUABLES AND PERSONAL ITEMS. WE SHALL IN NO EVENT BE LIABLE FOR THE LOSS OF OR DAMAGE
TO CASH, NEGOTIABLE SECURITIES, GOLD, SILVER, JEWELRY, ORNAMENTS, PRECIOUS STONES, WORKS
OF ART OR OTHER VALUABLES UNLESS THE SAME HAVE BEEN DEPOSITED WITH US AGAINST RECEIPT
FOR THE AGREED PURPOSE OF SAFEKEEPING. IN THE EVENT OF SUCH A DEPOSIT, OUR LIABILITY FOR
LOSS OR DAMAGE THEREOF SHALL BE LIMITED TO 3,375 SPECIAL DRAWING RIGHTS (“SDR”)
(APPROXIMATELY US $4,700) ON OCEAN CRUISE TOURS (INCLUDING EXPEDITION TOURS) WHICH
EMBARK OR DISEMBARK IN THE PORT OF ANY E.U. MEMBER STATE AND 1,200 SDRS (APPROXIMATELY
US $1,680) ON ALL OTHER CRUISES. AN SDR IS AN INTERNATIONALLY RECOGNIZED MONETARY
MEASUREMENT WHOSE VALUE FLUCTUATES DEPENDING ON THE DAILY EXCHANGE RATE AS
PUBLISHED BY THE INTERNATIONAL MONETARY FUND AT www.imf.org. IN NO EVENT SHALL WE
AGREE TO KEEP FOR SAFEKEEPING ANY OBJECT HIGHER IN VALUE THAN THESE AMOUNTS. UNDER NO
CIRCUMSTANCES SHALL WE LIABLE FOR LOSS OF OR DAMAGE TO ELECTRONICS, COMPUTERS
(WHETHER LAPTOP OR OTHER), DVD PLAYERS OR DIGITAL OR FLASH DRIVE COMPUTER EQUIPMENT,
DISKS, MEMORY CARDS OR OTHER ELECTRONIC STORAGE, HANDHELD OR SIMILAR DEVICES, CELLULAR
TELEPHONES, CAMERAS, VIDEO OR AUDIO TAPES, CDS, BINOCULARS, RECREATIONAL EQUIPMENT,
DENTAL HARDWARE, COSMETICS, ELECTRIC HAIR APPLIANCES, EYEWEAR (INCLUDING EYEGLASSES,
SUNGLASSES AND CONTACT LENSES), LIQUOR OR OTHER ALCOHOLIC BEVERAGES, CIGARETTES,
TOBACCO PRODUCTS OR BUSINESS OR OTHER DOCUMENTS, WHETHER CARRIED WITHIN YOUR
LUGGAGE OR OTHERWISE.
e. SERVICES PROVIDED BY INDEPENDENT CONTRACTORS; SHORE EXCURSIONS. NO REPRESENTATIONS
EITHER EXPRESS OR IMPLIED ARE MADE WITH RESPECT TO THE SUITABILITY OF TRAVEL FACILITIES,
EXCURSIONS, AIRLINE FLIGHTS, GROUND TRANSPORTATION OR OTHER INDEPENDENT CONTRACTORS.
WE HAVE NO RESPONSIBILITY IN WHOLE OR IN PART FOR ANY DELAYS, DELAYED DEPARTURES OR
ARRIVALS, MISSED CONNECTIONS, LOSS, DEATH, DAMAGE OR INJURY TO PERSON OR PROPERTY OR
ACCIDENT, MECHANICAL DEFECT, FAILURE, OR NEGLIGENT OR INTENTIONAL ACTS OF ANY NATURE
WHATEVER IN CONNECTION WITH ANY ACCOMMODATIONS, TRANSPORTATION, SERVICES, FACILITIES,
EQUIPMENT, COMMON CARRIERS OR OTHER VEHICLES OR VESSELS PROVIDED BY INDEPENDENT
CONTRACTORS OR ARISING FROM THEIR CONDUCT OR DURING ANY SHORE EXCURSION, WITH OR
WITHOUT NOTICE, OR FOR ANY ADDITIONAL EXPENSES OCCASIONED THEREBY. VARIOUS
INDEPENDENT CONTRACTORS OTHERWISE PARTICIPATING IN YOUR CRUISE TOUR MAY ENTER INTO
THEIR OWN SEPARATE CONTRACTUAL ARRANGEMENTS WITH YOU, AND REGARDLESS, YOU ASSUME
THE RISK OF UTILIZING THE SERVICES AND FACILITIES OF THOSE INDEPENDENT CONTRACTORS. EVEN
THOUGH WE SHALL BE ENTITLED TO COLLECT A FEE AND EARN A PROFIT FROM THE TICKETING OR
SALE OF SHORE EXCURSIONS OR TOURS PROVIDED BY INDEPENDENT CONTRACTORS, WE NEITHER
SUPERVISE NOR CONTROL THEIR ACTIONS AND MAKE NO REPRESENTATIONS, EXPRESS OR IMPLIED,
AS TO THEIR SUITABILITY. IN ARRANGING SERVICES CALLED FOR BY THE PHYSICIAN OR NURSE, ALL ON
BOARD CONCESSIONS, ALL SHORE EXCURSION/TOUR TICKETS, ALL PRE AND POST CRUISE AIRLINE
FLIGHTS OR OTHER TRANSPORTATION OFF OF THE SHIP AND ITS TENDERS, WE DO SO SOLELY AS A
CONVENIENCE FOR YOU. YOU ARE FREE TO USE OR NOT USE THESE SERVICES AND WE DO NOT
GUARANTEE PERFORMANCE.
f. ADDITIONAL LIABILITY LIMITATIONS
OCEAN CRUISE TOURS (E.U. MEMBER STATE PORT): ON OCEAN CRUISE TOURS (INCLUDING
EXPEDITION TOURS) WHICH EMBARK OR DISEMBARK IN THE PORT OF ANY E.U. MEMBER STATE, OUR
RESPONSIBILITY AS THE CARRIER FOR DEATH, INJURY, ILLNESS, DAMAGE, DELAY OR OTHER LOSS TO
PERSON OR PROPERTY OF ANY KIND SUFFERED BY YOU OR ANY OF THE OTHER PASSENGERS IN YOUR
PARTY SHALL, IN THE FIRST INSTANCE, BE GOVERNED BY E.U. REGULATION 392/2009. UNLESS THE
LOSS OR DAMAGE WAS CAUSED BY A SHIPPING INCIDENT, WHICH IS DEFINED AS A SHIPWRECK,
CAPSIZING, COLLISION OR STRANDING OF THE SHIP, EXPLOSION OR FIRE IN THE SHIP, OR DEFECT IN
THE SHIP (AS DEFINED BY THE REGULATION), CARRIER’S LIABILITY IS LIMITED TO NO MORE THAN
400,000 SDRS (APPROXIMATELY U.S. $552,000) PER PASSENGER IF THE PASSENGER PROVES THAT THE
INCIDENT WAS A RESULT OF CARRIER’S FAULT OR NEGLECT. AN SDR IS AN INTERNATIONALLY
3-260324 Passenger Ticket Contract (Non US)
CST#2052644-40RECOGNIZED MONETARY MEASUREMENT WHOSE VALUE FLUCTUATES DEPENDING ON THE DAILY
EXCHANGE RATE AS PUBLISHED BY THE INTERNATIONAL MONETARY FUND AT www.imf.org. IF THE
LOSS OR DAMAGE WAS CAUSED BY A SHIPPING INCIDENT, CARRIER’S LIABILITY IS LIMITED TO NO
MORE THAN 250,000 SDRS PER PASSENGER (APPROXIMATELY U.S. $345,000).
COMPENSATION FOR LOSS CAUSED BY A SHIPPING INCIDENT CAN INCREASE TO A MAXIMUM OF
400,000 SDRS PER PASSENGER (APPROXIMATELY U.S. $552,000) UNLESS CARRIER PROVES THAT THE
SHIPPING INCIDENT OCCURRED WITHOUT CARRIER’S FAULT OR NEGLECT. SHIPPING INCIDENTS DO
NOT INCLUDEACTS OF WAR, HOSTILITIES, CIVIL WAR, INSURRECTION, NATURAL DISASTERS, OR
INTENTIONAL ACTS OR OMISSIONS OF THIRD PARTIES. IN CASES WHERE THE LOSS OR DAMAGE WAS
CAUSED IN CONNECTION WITH WAR OR TERRORISM, CARRIER’S LIABILITY FOR ANY PERSONAL INJURY
OR DEATH (WHETHER OCCURRING DURING A SHIPPING INCIDENT OR A NON-SHIPPING INCIDENT) IS
LIMITED TO THE LOWER OF 250,000 SDRS PER PASSENGER (APPROXIMATELY U.S. $345,000) OR 340
MILLION SDRS PER SHIP PER INCIDENT. PUNITIVE DAMAGES ARE NOT RECOVERABLE FOR CRUISES
COVERED BY EU REGULATION 392/2009. A COPY OF EU REGULATION 392/2009 IS AVAILABLE AT
https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CEL EX:32009R0392&from=EN. IN
ADDITION, OUR LIABILITY AS CARRIER WILL BE GOVERNED BY THOSE OTHER AND FURTHER
LIMITATIONS OF LIABILITY SET FORTH IN THE STATUTORY MARITIME AND GENERAL LAWS OF
SWITZERLAND WITHOUT REGARD TO ITS CONFLICT OF LAWS PROVISIONS, AS THE LAW GOVERNING
THIS PASSENGER TICKET CONTRACT. (FOR INDIVIDUAL RESIDENTS OF QUEBEC, PLEASE SEE THE
CANADIAN ADDENDUM AT THE END OF THIS PASSENGER TICKET CONTRACT.) YOU AGREE THAT THE
CARRIER’S LIABILITY FOR LOSS OR DAMAGE TO BAGGAGE OR PERSONAL PROPERTY IS LIMITED UNDER
ALL CIRCUMSTANCES TO THE PROVISIONS AND AMOUNTS OF EU REGULATION 392/2009, THE
LIABILITY OF THE CARRIER FOR THE LOSS OF OR DAMAGE TO CABIN BAGGAGE WILL NOT EXCEED
2,250 SDRS PER PASSENGER (APPROXIMATELY U.S. $3,100); THE LIABILITY OF THE CARRIER FOR THE
LOSS OF OR DAMAGE TO OTHER BAGGAGE WILL NOT EXCEED 3,375 SDRS PER PASSENGER
(APPROXIMATELY U.S. $4,700).
OCEAN CRUISE TOURS (NON-E.U. PORTS): ON OCEAN CRUISE TOURS (INCLUDING EXPEDITION TOURS)
WHICH DO NOT EMBARK OR DISEMBARK IN THE PORT OF ANY E.U. MEMBER STATE, OUR
RESPONSIBILITY AS THE CARRIER FOR DEATH, INJURY, ILLNESS, DAMAGE, DELAY OR OTHER LOSS TO
PERSON OR PROPERTY OF ANY KIND SUFFERED BY YOU OR ANY OF THE OTHER PASSENGERS IN YOUR
PARTY SHALL, IN THE FIRST INSTANCE, BE GOVERNED BY THE ATHENS CONVENTION RELATING TO THE
CARRIAGE OF PASSENGERS AND THEIR LUGGAGE BY SEA OF 1974 AS WELL AS THE PROTOCOL TO THE
CONVENTION RELATING TO THE CARRIAGE OF PASSENGERS AND THEIR LUGGAGE BY SEA OF 1976 AS
ADOPTED BY SWITZERLAND. THE ATHENS CONVENTION AND 1976 PROTOCOL LIMIT CARRIER’S
LIABILITY FOR DEATH OF OR PERSONAL INJURY TO A PASSENGER TO NO MORE THAN 46,666 SDRS
(APPROXIMATELY U.S. $65,000). AN SDR IS AN INTERNATIONALLY RECOGNIZED MONETARY
MEASUREMENT WHOSE VALUE FLUCTUATES DEPENDING ON A DAILY EXCHANGE RATE AS MAY BE
FOUND AT www.imf.org. IN ADDITION, OUR LIABILITY AS CARRIER WILL BE GOVERNED BY THOSE
OTHER AND FURTHER LIMITATIONS OF LIABILITY SET FORTH IN THE STATUTORY MARITIME AND
GENERAL LAWS OF SWITZERLAND WITHOUT REGARD TO ITS CONFLICT OF LAWS PROVISIONS, AS THE
LAW GOVERNING THIS PASSENGER TICKET CONTRACT. (FOR INDIVIDUAL RESIDENTS OF QUEBEC,
PLEASE SEE THE CANADIAN ADDENDUM AT THE END OF THIS PASSENGER TICKET CONTRACT.) YOU
AGREE THAT THE CARRIER’S LIABILITY FOR LOSS OR DAMAGE TO BAGGAGE OR PERSONAL PROPERTY
IS LIMITED UNDER ALL CIRCUMSTANCES TO THE PROVISIONS AND AMOUNTS OF THE ATHENS
CONVENTION AND 1976 PROTOCOL: CABIN BAGGAGE 1,800 SDRS (APPROXIMATELY U.S. $2,500);
DELAY 10,000 SDRS (APPROXIMATELY U.S. $14,000); OTHER BAGGAGE 2,700 (APPROXIMATELY U.S.
$3,800). A COPY OF THE ATHENS CONVENTION AND 1976 PROTOCOL WILL BE PROVIDED BY CARRIER
UPON WRITTEN REQUEST.
RIVER CRUISE TOURS: ON RIVER CRUISE TOURS (INCLUDING EXPEDITION TOURS), CARRIER SHALL
HAVE THE RIGHT AT ALL TIMES TO AVAIL ITSELF AND HAVE THE BENEFIT OF ANY AND ALL APPLICABLE
3-260324 Passenger Ticket Contract (Non US)
CST#2052644-40LIMITATIONS OF LIABILITY OR EXONERATION OF LIABILITY AS SET FORTH IN THE ATHENS CONVENTION
RELATING TO THE CARRIAGE OF PASSENGERS AND THEIR LUGGAGE BY SEA OF 1974 AS WELL AS THE
PROTOCOL TO THE CONVENTION RELATING TO THE CARRIAGE OF PASSENGERS AND THEIR LUGGAGE
BY SEA OF 1976, AS ADOPTED BY SWITZERLAND. THE ATHENS CONVENTION AND 1976 PROTOCOL
LIMIT CARRIER’S LIABILITY FOR DEATH OF OR PERSONAL INJURY TO A PASSENGER TO NO MORE THAN
46,666 SDRS (APPROXIMATELY U.S. $65,000). AN SDR IS AN INTERNATIONALLY RECOGNIZED
MONETARY MEASUREMENT WHOSE VALUE FLUCTUATES DEPENDING ON A DAILY EXCHANGE RATE AS
MAY BE FOUND AT www.imf.org. FURTHERMORE AND IN ADDITION TO ALL THE RESTRICTIONS AND
EXEMPTIONS FROM LIABILITY PROVIDED IN THE ATHENS CONVENTION, THE CARRIER SHALL HAVE THE
BENEFIT OF ANY LIMITATION OF OR EXONERATION FROM LIABILITY UNDER THE STRASBOURG
CONVENTION ON THE LIMITATION OF LIABILITY OF OWNERS OF INLAND NAVIGATION VESSELS (“CLNI
1988”), AS ADOPTED BY SWITZERLAND, (OR CANADA IN THE CASE OF INDIVIDUAL RESIDENTS OF
QUEBEC). THE CLNI LIMITS OUR LIABILITY TO 60,000 SDRS (APPROXIMATELY U.S. $83,000) MULTIPLIED
BY THE NUMBER OF PASSENGERS THE SHIP ACCORDING TO ITS CERTIFICATE IS ALLOWED TO CARRY,
NOT TO EXCEED IN ANY EVENT MORE THAN 12 MILLION SDRS TO APPLY TO THE AGGREGATE OF ALL
CLAIMS ARISING AGAINST US OUT OF AN OCCURRENCE. FINALLY, AS A CHOICE OF LAW, THE
INTERNATIONAL CONVENTION ON LIMITATION OF LIABILITY FOR MARITIME CLAIMS, 1976 (“LLMC”)
SHALL BE APPLICABLE AND OUR LIABILITY AS CARRIER SHALL BE LIMITED AS DESCRIBED IN THE LLMC;
NAMELY 60,000 SDRS (APPROXIMATELY U.S. $83,000) MULTIPLIED BY THE NUMBER OF PASSENGERS
THE SHIP, ACCORDING TO ITS CERTIFICATE, IS ALLOWED TO ACCOMMODATE; NOT TO EXCEED IN ANY
EVENT MORE THAN TWENTY-FIVE (25) MILLION SDRS TO APPLYTO THE AGGREGATE OF ALL CLAIMS
WHICH ARISE ON ANY DISTINCT OCCASION AGAINST CARRIER, WITH RESPECT TO DAMAGES SUFFERED
ON AN INLAND NAVIGATION SHIP, NOT TO BE LESS THAN 720,000 SDRS OR MORE THAN (A) 3 MILLION
SDRS FOR SHIPS WITH AN AUTHORIZED PASSENGER TRANSPORT CAPACITY OF NOT MORE THAN 100;
(B) 6 MILLION SDRS FOR SHIPS WITH AN AUTHORIZED PASSENGER TRANSPORT CAPACITY OF NOT
MORE THAN 180; AND (C) 12 MILLION SDRS FOR SHIPS WITH AN AUTHORIZED PASSENGER
TRANSPORT CAPACITY OF MORE THAN 180. A COPY OF THE ATHENS CONVENTION AND 1976
PROTOCOL, CLNI AND LLMC WILL BE PROVIDED BY CARRIER UPON WRITTEN REQUEST.
TIME LIMITS FOR CLAIMS AND SUITS; FORFEITURE. TO THE EXTENT ALLOWED BY LAW,THE
FOLLOWING TIME LIMITS AND FORFEITURE PROVISIONS APPLY TO ALL CLAIMS AND SUITS AGAINST
THE CARRIER AND CANNOT BE WAIVED EXCEPT BY EXPRESS WRITTEN AGREEMENT OF ONE OF OUR
AUTHORIZED CORPORATE DIRECTORS.
CLAIMS FOR PERSONAL INJURY, ILLNESS OR DEATH. NO SUIT SHALL BE MAINTAINABLE AGAINST THE
CARRIER FOR PERSONAL INJURY, ILLNESS OR DEATH OF ANY PASSENGER, AND ANY SUCH SUIT SHALL
BE FORFEITED, UNLESS WRITTEN NOTICE OF THE CLAIM WITH FULL PARTICULARS SHALL BE DELIVERED
TO THE CARRIER OR VIKING RIVER CRUISES, INC. WITHIN SIX (6) MONTHS FROM THE DATE WHEN
SUCH PERSONAL INJURY, ILLNESS OR DEATH OF THE PASSENGER OCCURRED; AND IN NO EVENT SHALL
ANY SUIT AGAINST THE CARRIER WITH RESPECT TO PERSONAL INJURY, ILLNESS OR DEATH BE
MAINTAINABLE, AND ANY SUCH SUIT SHALL BE FORFEITED, UNLESS SUIT SHALL BE COMMENCED IN
THE FORUM DESIGNATED IN ARTICLE 15 WITHIN ONE (1) YEAR FROM THE DATE WHEN THE PERSONAL
INJURY, ILLNESS OR DEATH OF THE PASSENGER OCCURRED.
ALL OTHER CLAIMS. NO SUIT SHALL BE MAINTAINABLE AGAINST THE CARRIER, AND ANY SUCH SUIT
SHALL BE FORFEITED, FOR ANY CLAIM WHATSOEVER IN CONNECTION WITH, RELATED TO, OR ARISING
DIRECTLY OR INDIRECTLY FROM A CRUISE, CRUISE TOUR OR THIS PASSENGER TICKET CONTRACT,
OTHER THAN FOR PERSONAL INJURY, ILLNESS OR DEATH, UNLESS WRITTEN NOTICE OF THE CLAIM
WITH FULL PARTICULARS SHALL BE DELIVERED TO THE CARRIER OR VIKING RIVER CRUISES, INC.
WITHIN THIRTY (30) DAYS AFTER TERMINATION OF THE CRUISE TOUR TO WHICH THE CLAIM RELATES;
AND IN NO EVENT SHALL ANY SUIT BE MAINTAINABLE AGAINST THE CARRIER WITH RESPECT TO ANY
CLAIM WHATSOEVER, OTHER THAN FOR PERSONAL INJURY, ILLNESS OR DEATH, AND ANY SUCH SUIT
SHALL BE FORFEITED, UNLESS SUIT SHALL BE COMMENCED IN THE FORUM DESIGNATED IN ARTICLE 15
3-260324 Passenger Ticket Contract (Non US)
CST#2052644-40WITHIN SIX (6) MONTHS FROM THE DATE OF TERMINATION OF THE CRUISE TOUR TO WHICH THE
CLAIM RELATES.
15. CHOICE OF LAW AND FORUM. YOU AGREE THAT ANY DISPUTE WHATSOEVER IN CONNECTION WITH,
RELATED TO, OR ARISING DIRECTLY OR INDIRECTLY FROM A CRUISE, CRUISE TOUR OR THE PASSENGER TICKET
CONTRACT SHALL BE DETERMINED EXCLUSIVELY IN ACCORDANCE WITH THE STATUTORY MARITIME AND
GENERAL LAW OF SWITZERLAND, EXCEPT AS OTHERWISE PROVIDED IN ARTICLE 14. YOU FURTHER AGREE
THAT ANY AND ALL DISPUTES DESCRIBED IN THIS PARAGRAPH SHALL BE LITIGATED, IF AT ALL, IN AND BEFORE
THE CIVIL COURT OF THE CANTON OF BASEL- STADT [ZIVILGERICHT BASEL-STADT], TO THE EXCLUSION OF THE
COURTS OF ANY OTHER COUNTRY, STATE, CITY, MUNICIPALITY, COUNTY OR LOCALE. YOU CONSENT TO
JURISDICTION AND WAIVE ANY OBJECTION THAT MAY BE AVAILABLE TO ANY SUCH ACTION BEING BROUGHT
IN SUCH COURT. YOU AGREE THAT THE CHOICE OF LAW AND FORUM SELECTION PROVISION IN THIS
PARAGRAPH APPLY NOT JUST TO DISPUTES IN WHICH CARRIER IS A PARTY, BUT TO LITIGATION IN WHICH ANY
THIRD- PARTY BENEFICIARY (AS DEFINED IN ARTICLE 2 ABOVE) IS A PARTY AS WELL.
16. WAIVER OF CLASS ACTION. THIS PASSENGER TICKET CONTRACT PROVIDES FOR THE EXCLUSIVE RESOLUTION
OF DISPUTES THROUGH INDIVIDUAL LEGAL ACTION ON YOUR OWN BEHALF INSTEAD OF THROUGH ANY
CLASS OR REPRESENTATIVE ACTION. EVEN IF THE APPLICABLE LAW PROVIDES OTHERWISE, YOU AGREE THAT
ANY LAWSUIT WHATSOEVER AGAINST CARRIER SHALL BE LITIGATED BY YOU INDIVIDUALLY AND NOT AS A
MEMBER OF ANY CLASS OR AS PART OF A CLASS OR REPRESENTATIVE ACTION, AND YOU EXPRESSLY AGREE
TO WAIVE ANY LAW ENTITLING YOU TO PARTICIPATE IN A CLASS ACTION.
17. WAIVER OF IN REM PROCEEDINGS. IN THE EVENT OF A MARITIME TORT, YOU MAY HAVE THE RIGHT TO
PROCEED IN REM TO ARREST THE SHIP OR ITS APPURTENANCES FOR PURPOSES OF SECURITY, OR TO PROCEED
QUASI IN REM TO ATTACH ANY OF CARRIER’S SHIPS TO ESTABLISH JURISDICTION. YOU HEREBY WAIVE ANY RIGHT
YOU MAY HAVE TO AN IN REM OR QUASI IN REM PROCEEDING TO ARREST OR ATTACH ANY OF CARRIER’S SHIPS
FOR THE PURPOSES OF OBTAINING SECURITY OR JURISDICTION, AND WILL RELY SOLELY ON THE CREDIT OF THE
CARRIER IN BRINGING ANY CLAIM AGAINST CARRIER, IF AT ALL.
18. THIRD PARTY PROVIDERS—ENGLISH LANGUAGE. We, as the Carrier, are not responsible for services provided
or items sold by any concessionaire or other third parties to you. Charges for such services or goods which you
request or purchase will be your sole responsibility. Information and instructions are in English as the primary
language for all cruises, but any shore excursions and travel before and after the cruise may include
interaction in foreign countries or with foreign providers where English is not the primary language.
19. PASSENGER DETENTION; MEDICAL TRANSFER; UNAUTHORIZED STOPOVER OR DISEMBARKATION. If you are
detained on board or elsewhere at any time or at final destination because of quarantine, port regulations,
illness or other cause, all expenses incurred in connection with such detention shall be your sole responsibility
unless otherwise required by applicable law. If you are carried aboard the Ship beyond final destination for any
reason, without fault of the Carrier, you shall pay for any extra costs. Should it become necessary, in the sole
judgment of the Master, to transfer you for medical reasons, the cost of such transfer shall be borne by you.
Unauthorized stopover or disembarkation or failure to make any sailing of the ship at any port shall be at your
sole risk and expense, you may be denied subsequent boarding, and you will not be entitled to any refund,
payment, compensation or credit of any kind. You acknowledge that for round trip cruises commencing in a
country that stop in other ports of that country, you may visit but may not permanently disembark in any port
in that country other than the port of embarkation. If you do disembark in a different port in that country, a
fine or penalty may be imposed by that country’s government. In consideration of the fare paid, you hereby
agree to pay any such fine or penalty imposed because of your failure to complete the entire cruise.
20. ANIMALS. No pets or other animals are allowed on board the Ship except for certain necessary service animals
of a Passenger with a disability, which require written notification to the Carrier or our agent at the time of
booking your cruise and our written approval. Service animals accepted for boarding are any guide dog, signal
dog, or other animal individually trained to work or perform tasks for an individual with a disability. Emotional
support animals are not service animals. If the service animal’s behavior creates a fundamental or direct
threat to safety, you and the service animal may be denied boarding or may be removed from the ship at your
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CST#2052644-40expense. We may decline to carry, or disembark, a service animal if it is not housebroken or if it is not under
the control of its user and the user does not take effective action to control it. Local laws in the Galapagos
restrict bringing an animal ashore. You agree to accept responsibility, reimburse or indemnify Carrier for any
loss, or damage related to the presence of any service animal brought on the cruise. You further agree to
determine and meet any documentary or other requirements related to the service animal.
21. GENERAL AVERAGE. You will not be liable to pay, nor be entitled to receive, any general average contribution
in respect of property taken with you on the Ship.
22. PAYMENTS/AUTHENTICATION/SMS CONSENT. Any and all payments made by you to us shall be made in
currency of the United States of America or other currency acceptable to us. All charges for services and
products provided on board the Ship must be settled in cash or charged (via credit card acceptable to us)
before your disembarkation from the Ship. Any other expenses incurred by you or by us on your behalf shall be
payable by you on demand.
STRONG CUSTOMER AUTHENTICATION (“SCA”). SCA is a requirement of EU Directive 2015/2366. SCA may
require you, as a cardholder, to authenticate certain payments by using a two-part authentication process. A
Merchant-Initiated Transaction (“MIT”) may not require SCA. Costs that may be incurred during your cruise
may be processed as MITs (“other costs”). To process other costs as MITs, this may require (a) your initial
consent to an MIT arrangement and (b) the initial authentication of your payment card. When you consent to
the authentication of your payment card, you consent to, and execute, an MIT arrangement.
By providing your phone number in connection with any cruise or tour reservation, or any other service or
offering, you consent to receive automated text messages to that phone number with information and updates
related to such cruise, tour, service, or offering. These texts may be about your reservation status, payment
timelines, pending items to complete a reservation, reservation updates, or air travel arrangements, for
example. Message frequency may vary. Standard SMS and data rates apply. Text ‘HELP’ for help. Text ‘STOP’
any time to opt out of future SMS messages.
23. TRAVELING COMPANIONS. You covenant and warrant that you are duly authorized by or on behalf of all
Passengers named on or traveling under this Passenger Ticket Contract to agree to all terms, conditions,
limitations and exceptions herein contained, and by accepting or using this Passenger Ticket Contract, he or
she or they agree that the same shall be binding on them with the same force and effect as if they and every
one of them signed this Passenger Ticket Contract. You must take proper steps (including provision of all
necessary documents) as may be required to enable him or her or them to land at the port of destination and
generally to comply with the laws of the country in which such port is situated. You agree to indemnify and
defend us from any claims made against us by Passengers traveling under this Passenger Ticket Contract who
assert they were not made aware of these Passenger Ticket Contract terms and conditions.
24. FAILURE TO USE PASSENGER TICKET CONTRACT. We reserve the right to cancel this Passenger Ticket Contract
without any liability whatsoever for refund or compensation, unless otherwise required by applicable law, if
you do not use this Passenger Ticket Contract for the Ship or other Ships substituted, or land arrangements for
the date mentioned, or should this Passenger Ticket Contract become lost or mislaid, or if you use this
Passenger Ticket Contract for only part of the voyage indicated hereon, for any reason, whether or not due to
causes beyond your control.
25. OVERBOOKING. You agree that we retain the right to overbook Passenger accommodations. In the event that
the Passenger accommodation referenced in this Passenger Ticket Contract is overbooked, or if we determine
that the Ship is overbooked, we may, at our discretion, deny boarding to any Passenger and, at our further
discretion, refund all monies paid or offer another cruise in substitution.
26. USE AND DISPLAY OF LIKENESS. You hereby grant Carrier and its agents the right to include photographic,
video and other visual or audio portrayals of you in any pictorial medium of any nature (collectively, the
“portrayals”) whatsoever for the purpose of trade, advertising, sales, publicity or otherwise, without
compensation to you, and all rights, title and interest therein (including all worldwide copyrights therein) shall
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CST#2052644-40be the sole property of Carrier and its agents, free from any claims by you or any person deriving any rights or
interest from you. You hereby irrevocably assign to Carrier and its agents all right, title and interest in and to
any such portrayals.
Without our express prior written consent, you expressly agree not to use, post, share or upload any portrayals
(i) of you or any other Passenger in combination with crew or the Ship, or (ii) that depict the Ship, its design or
equipment or any part thereof whatsoever, for any commercial purpose or in any media broadcast or for any
other non-private use. For the avoidance of doubt, you are permitted to use, portrayals of you or any other
Passenger in combination with crew or the Ship for your private noncommercial use.
27. PRIVACY POLICY. For a complete description of our Privacy Policy, which may be updated from time to time
without notice, please visit www.vikingcruises.com
28. AMENDMENTS AND MODIFICATIONS. In the event amendments or modifications to this Passenger Ticket
Contract are reasonably required they may be added by us as described herein and will be considered an
enforceable part hereof.
29. MISCELLANEOUS. This Passenger Ticket Contract constitutes the entire understanding and agreement
between you and Carrier and supersedes any other prior oral, implied, written or other representations or
agreements between you and Carrier. The illegality or invalidity of any article, paragraph, clause, or
provision of this Passenger Ticket Contract shall not affect or invalidate any other paragraph, clause or
provision thereof and any such illegality or invalidity shall render any affected article, paragraph, clause or
provision hereof ineffective only to the extent of such illegality or invalidity. All titles or headings set forth
in this Passenger Ticket Contract are for convenience only and have no separate meaning or effect.
30. CARRIER INFORMATION.* VRC acts solely as a sales agent for the below listed Carriers for the vessels
described in VRC advertising. VRC neither owns nor operates any of the vessels described herein and thus
assumes no responsibility or liability for acts or omissions of any Carrier regarding the cruises described. The
Carriers operate vessels worldwide and are neither domiciled nor based in the United States or Canada.
Ocean Cruise Ships
Except as otherwise noted, all ocean cruise ships are registered in Norway. The Carrier for the Viking Star and
Viking Sky is Viking Ocean Cruises Ltd, and the Carrier for the Viking Sea, Viking Orion, Viking Jupiter, Viking
Venus, Viking Mars, Viking Neptune, Viking Saturn, Viking Vela and Viking Vesta is Viking Ocean Cruises II Ltd.
Both Carriers are Bermuda companies with vessel operating offices in Basel, Switzerland.
The Viking Yi Dun (Zhao Shang Yi Dun) is registered in the People’s Republic of China. The operator of the
vessel is China Merchants Viking Cruises Ltd, a company incorporated and existing under the laws of the
People's Republic of China. Viking Ocean Cruises II Ltd is a Bermuda company with vessel operating offices in
Basel, Switzerland, and its affiliate is a shareholder of China Merchants Viking Cruises Ltd. China Merchants
Viking Cruises Ltd and Viking Ocean Cruises II Ltd are each a Carrier for purposes of this Passenger Ticket
Contract.
River Cruise Ships
Except as otherwise noted, all river cruise ships are registered in Switzerland and the Carrier is Viking River
Cruises AG, a Swiss company based in Basel, Switzerland. The Carrier for the Viking Forseti, Viking Buri, Viking
Heimdal, Viking Delling, Viking Fjorgyn, Viking Kari, Viking Skaga and Viking Radgrid is Viking Cruises S.A., a
French company with its vessel operating office in Basel, Switzerland.
The Viking Hemming, Viking Torgil, Viking Osfrid and Viking Helgrim are registered in Portugal and the Carrier
is Viking Cruises Portugal, S.A., a Portuguese company based in Porto, Portugal.
The Viking Rurik, Viking Truvor, Viking Ingvar, Viking Helgi and Viking Akun are registered in Russia and the
Carrier is OOO “Passenger Fleet” LLC, a Russian company based in St. Petersburg, Russia.
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CST#2052644-40The Viking Ra, Viking Osiris, Viking Aton and MS Antares are registered in Egypt. The Carrier for the Viking Ra is
Sherry Nile Cruises Company for Touristic Floating Hotels (S.A.E.), the Carrier for the MS Antares is Viking River
Cruises Egypt for Floating Hotels (S.A.E), the Carrier for Viking Osiris is Viking Osiris Nile Cruises JSC and the
Carrier for Viking Aton is Viking Aton Nile Cruises LLC, all are Egyptian companies based in Cairo, Egypt.
The Viking Sineus is registered in Ukraine and the Carrier is Viking Ukraine Ltd, a Ukrainian company based in
Kiev, Ukraine.
The Viking Saigon and Viking Tonle are registered in Vietnam and the Carrier is Viking River Tours Ltd, a
Bermuda company with a vessel operating office in Basel, Switzerland.
Expedition Cruise Ships
The Viking Octantis and the Viking Polaris are registered in Norway. The Carrier is Viking Expedition Ltd, a
Bermuda company with a vessel operating office in Basel, Switzerland.
*Carrier information is subject to change. For an up-to-date listing of the registry and Carrier information for
each individual ship, visit www.vikingcruises.com
31. AIR TRANSPORTATION TERMS & CONDITIONS.
a. Advice to International Passengers on Limitations of Liability. Passengers embarking upon a journey
involving an ultimate destination or a stop in a country other than the country of departure are
advised that the provisions of an international treaty (the Warsaw Convention, the 1999 Montreal
Convention, or other treaty), as well as a Carrier’s own contract of carriage or tariff provisions, may be
applicable to their entire journey, including any portion entirely within the countries of departure and
destination. The applicable treaty governs and may limit the liability of Carriers to passengers for death
or personal injury, destruction or loss of, or damage to, baggage, and for delay of passengers and
baggage. Additional protection can usually be obtained by purchasing insurance from a private
company. Such insurance is not affected by any limitation of the Carrier’s liability under an
international treaty. For further information please consult your airline or insurance company
representative.
b. Domestic Notice. Air Transportation to be provided between points in the U.S. (including its overseas
territories and possessions) is subject to the individual contract terms (including rules, regulations,
tariffs and conditions) of the transporting air carriers, which are herein incorporated by reference and
made part of the contract of carriage. Where this coupon is issued for transportation, or services other
than air travel, specific terms and conditions may apply, which may be included in the ticket set or may
be obtained from the issuing company or agent. Please make sure you have received from the air
carrier the important legal notices entitled “Conditions of Contract,” “Notice of Incorporated Terms,”
“Notice of Baggage Liability Limitations,” and “Notice of Overbooking,” or the specific terms and
conditions relating to non-air transportation or services.
32. CANADIAN ADDENDUM.
a. Amendments-Residents of Canada. For residents of Canada, we may modify in whole or in part this
Passenger Ticket Contract at any time. In the event this Passenger Ticket Contract is amended, suspended
or changed, we will provide at least 30 days written notice before the amendment comes into effect,
setting out the new clause, or the amended clause and how it read formerly, and the date on which the
change will come into effect. You may refuse the amendment and rescind this Passenger Ticket Contract
without cost, penalty or cancellation indemnity, by sending us notice to that effect no later than 30 days
after the amendment comes into force, at the address or email address indicated in the notice.
b. Carrier Liability, Choice of Law and Forum-Residents of Quebec. For individual residents of Quebec, our
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CST#2052644-40responsibility as the Carrier for death, injury, illness, damage, delay or other loss to person or property of
any kind suffered by you or any of the other Passengers in your party shall be governed, in the first
instance, by the Athens Convention, with protocols and amendments as adopted by Canada, and, as
applicable, by those other and further limitations of liability set forth in the statutory maritime and general
laws of Quebec and Canada, as the law governing this Passenger Ticket Contract. Any dispute arising out of
or in connection with this Passenger Ticket Contract may be determined by the courts of the City of
Montreal in the Province of Quebec.
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CST#2052644-40